What our Customers say...


SERVPRO did an outstanding job with my emergency at my home. They were very kind and professional. I will use them again and recommend they to everyone I know!

Wow wow wow!  I can't say enough about how great my experience with this company has been.  I used them for two different drying incidents I had in my home.  Both times, the technicians came out on time, quickly assessed the issue, and setup their equipment.  Every day they came in to assess how the drying process was going.  I was also following up on the work myself with my own moisture meter and everything was completely dry once they had finished.  Everyone from the technicians to the office staff to the main estimator that I spoke with has been a pleasure to work with.

I generally don't like hiring companies for things and tend to be a do it yourself kind of person, because I often feel like if you want something done right you have to do it yourself.  I did not feel that at all with this company.  I had 100% confidence that they knew what they were doing and were charging only for the work that needed to be completed.  The experience has been so good, that I've been looking at some of their other services such as the duct cleaning to see what else I can get done by them.  Overall, I couldn't be happier!

They really care about their customers and their belongings! I love working with them.

They showed up when they said they would, and thank god they did. If the water from my water heater was on my hardwood floors any longer they would have been lost!

We had a leak under our kitchen sink, and called SERVPRO of Northeast Dallas. They were very prompt and also very informative. They had our sink, and kitchen area dried in three days!! When they came out to meet us they always had a great attitude, very friendly to the whole family. I will definitely be recommending them to our family and friends! This is the company to call at all hours!

WONDERFUL staff! Very professional and courteous and very good at following up on their work. Have had remediation for water leaks (and mold) twice- Recommend your company frequently!

Thanks to Red and the SERVPRO team. On my B-day I come home to water coming up through my tile in the kitchen. SERVPRO got with insurance company and had a plan of action. It is not fun to have the machines in the house but better to not live with mold or damage. Time to repair the house and get back to normal! Thanks SERVPRO.

A lightning strike in the middle of the afternoon destroyed my home last June.The past 12 months have been spent trying to repair possessions and relocate our home. There are some fine human beings in this world and quite a few of them work at SERVPRO. Martha Varela and her crew were sent to help us by a wonderful person named Mike Davis, head of the Northeast Dallas office. Martha and her team worked tirelessly to help us salvage what little we could and, at the same time, tried to keep us safe in our burned out, flooded home. Our experience with SERVPRO can be summarized in two words: kindness and competence. Thank you Martha, Mike et all!

Tracy and team did a fabulous job for us. We are confident they solved our kitchen water damage problem. They are all 3 very professional and efficient. Thanks SERVPRO!

We had a kitchen fire that caused smoke and fire extinguisher powder to go throughout our downstairs. Jason and his crew are AMAZING! My husband and I have been so impressed with their attention to detail, courtesy, and communication. Excellent job! I can’t imagine anyone doing any better!

The team at SERVPRO NE Dallas handled the flood at my storage unit and very quickly moved all the stuff away from the water, was able to recovery my stuff and brought in vendors to handle all issues. They were perfect start to finish.

“USAA Member was very pleased with the professionalism of the techs that came out and helped him source leak and identify exact extent of moisture."

We had a great experience.  The work required took more then we could handle on our own.  We were referred to by a co worker and we would recommend to any of our own.  Thank you!

We couldn't have done the work without the help from the team at SERVPRO. They did an exceptional job.  Thank you!

We had a great experience from SERVPRO. Thank you!

I couldn't thank the team at SERVPRO enough for the work done on our home after the storm.  They did a great job on rebuild and we were very impressed by the team. 

We couldn't have done the work without SERVPRO.  They were very professional and polite.  We are very impressed with the work performed and their service.

We had a great experience with SERVPRO.  The work looks great and they took the time to go over the entire process with us.  Thank you!

We are forever grateful for the hard work and dedication from a great company.  They were hands down the best to work with.  Thank you for your services and a easy process. 

We had a great experience with SERVPRO.  They are a great company and we would recommend them to anyone for their restoration needs. 

With the help of SERVPRO we were able to get our home back to live in conditions quickly.  The mold was growing rapidly and they responded quickly to get to work. Thank you!

We could not have asked for a better company.  They went above and beyond to ensure we were taken care of during this tragic time. 

We are very thankful for the team at SERVPRO.  They were very caring and helped us get our home back as soon as possible. 

We had a great experience with SERVPRO.  They kept us caught up on the process of the rebuilding of our home.  We would defiantly use them if ever needed in the future. 

I am very impressed by the services provided by SERVPRO.  The work done was very professional and the team was polite.  Thank you!

We could not be happier with the experience of SERVPRO.  They were very helpful in the progress and we were pleased with the service provided. 

Great experience with a great company.  We would recommend SERVPRO to anyone for their restoration emergency needs.

The Crew did a wonderful job and they were friendly too.

Your friendly service and understanding was what I needed following the flood. You are the best!

We had a large fire and SERVPRO was great to work with.

I liked working with SERVPRO! I would recommend them to my friends and family.

Very easy to work with. Very pleasant workers!

The techs were prompt and got right to work. They were pleasant and knowledgeable. It was a great experience in a bad situation.

The team that assisted with the clean up were very kind and helpful. I will recommend this company to anyone who needs your services.

Your employees answered all of my questions and were always friendly, courteous and professional.

Awesome job! The crew worked extremely hard. Everyone was great!

I could not have imagined getting my water damage repaired would be so easy. Thank You!

When my mold damage became overwhelming your team was there to fix it. Thanks!

Your team has made my mold problem disappear! I couldn't be happier with the results!

Quick service, very professional.

Everyone at SERVPRO of Northeast Dallas was great! Thanks for cleaning up our flooded house.

I had mold in my utility room. SERVPRO did a great job getting rid of it all.