Recent Commercial Posts

Why Shouldn’t You Clean Puffback Soot Yourself?

10/11/2022 (Permalink)

Cobwebs on a ceiling damaged by smoke Don't try to clean puffback soot yourself.

Why Shouldn't You Clean Your Own Puffback Soot?

A furnace puffback is a term that refers to smoke coming out of your furnace.  This can be caused by a number of things, but it’s important to know the right steps to take in order to restore your property back to normal. A professional restoration company will have the tools and skillset needed in order clean up this mess and prevent further damage from occurring.

The problem with a furnace puffback can be very messy and confusing.

A furnace puffback occurs when there is a build-up of soot in the exhaust flue and ducts. The problem with a furnace puffback can be very messy and confusing. If you want to avoid cleaning your furnace yourself, here are some reasons why:

  • You risk getting burned from hot metal surfaces.
  • You may not have the right tools needed to clean out your ductwork properly.
  • You may not be able to access all areas that need cleaning because it's located in tight spaces or behind walls.

Steps to restore your property back to normal

If this happens, it’s important to know the right steps to take in order to restore your property back to normal.

  • Call a professional restoration company. If you are unsure of what type of service you need, ask your insurance agent or contact us at (214) 343-3973.
  • We will be happy to help figure out what type of cleaning is needed and provide an estimate on how much it will cost.
  • Turn off the fuel supply. It’s very important not to turn on any electricity if you have suffered a fire because there could still be live wires that could cause an electrical shock or worse electrocution if touched during cleanup efforts.
  • Clean up any soot from walls, floors, and furniture with water only (no detergents). We also recommend wiping down all surfaces with either warm water or rubbing alcohol after vacuuming up as much soot as possible using a shop vac at low-speed setting (high speed may scatter more dust).
  • Remove damaged items from rooms if safe for removal, otherwise cover them with plastic while they are cleaned by professionals later in process.

If you have an oil furnace puffback, turn off the fuel supply as well. This will allow a professional to clean up the mess and restore your property.

Next, call a professional restoration company.

If you have a puffback soot problem, you shouldn't attempt to clean it yourself.

  • Do not use a vacuum cleaner or shop vac. These will spread the soot and make the situation worse.
  • Do not use water or cleaning solutions of any kind, even if they are labeled "odorless." They may not be as strong as other cleaners but can still leave behind residue that will cause future problems for your home.
  • Likewise, don't use a blow dryer or fire extinguisher to try to get rid of puffback soot on your walls and ceilings—these items can damage what they're used on!

If you have any questions about your puffback situation, don’t hesitate to contact us. We can help!

The Value of 24 Hour Availability

6/2/2022 (Permalink)

Wet floor, clear standing water A pipe burst will lead to water damage.

The Value of 24 Hour Availability

When a building suffers damage from sources such as fire, water, or mold, it is important to take care of cleanup and restoration efforts as soon as possible. A prompt response time ensures that you are doing everything you can to protect your building and any equipment or property that it houses.
SERVPRO offers 24-hour professional restoration services in Urban Reserve, TX. Here are some of the benefits of working with a company that can offer a fast response after an emergency or unexpected event.

1. They Are Always Open
Emergencies can happen at any time. If an alarm goes off in your building in the middle of the night, you may need 24-hour restoration services that can assess the damage as soon as possible and mitigate further damage. For example, a burst pipe will lead to water damage, which may lead to mold issues if the water is not taken care of quickly in a professional manner. Depending on the type of damage that your building has suffered, waiting until morning to call a restoration company could be disastrous.

2. They Respond Quickly
In addition to SERVPRO's 24/7 availability, they also make sure to respond to your call within one hour. They will be on-site within four hours, and they will provide a verbal briefing within eight hours. These services ensure that you can always find someone to help with your situation. If something happens on the weekend or at night, you won't be on your own trying to figure out how to assess and mitigate the damage to your building.
By contacting a restoration services company with 24-hour availability in Urban Reserve, TX, you can act quickly to help your commercial property recover from any emergency. Having an emergency plan in place goes a long way in improving your ability to respond to unexpected events, and SERVPRO can be part of the plan.

Understanding Mold in Your Commercial Building

4/22/2022 (Permalink)

mold growth found inside drywall Mold damage in Urban Reserve, TX.

Mold spores are everywhere in your building. Because of this, you will never be able to totally remove the mold inside your Urban Reserve, TX, facility. The EPA has not established mold standards for commercial buildings, but business owners must be vigilant not to let mold grow out of control.

What Situations Encourage Mold Growth?

Mold spores love moisture and warmth. Dark places that are prone to humidity are especially susceptible to mold growth. Situations that should be monitored and checked frequently include:

  • Areas that have been exposed to water, caused by such things as a leaky roof or dripping faucet
  • Humid rooms, such as bathrooms and industrial shower areas
  • HVAC systems and air ducts

Even without EPA mold standards, commercial mold levels should be checked periodically by a professional.

How Can You Spot Hidden Mold?

The easiest way to detect mold that is hidden within walls or in ceilings is by the odor it emits. Mold presents an unpleasant musty smell that is fairly easy to spot. If you discover a moldy smell, a thorough mold clean is in order.

What Is Mold Remediation?

The only way to successfully remove mold from your facility is to call a mold remediation specialist. They will look for black mold and other types of mildew that can damage your building.
The expert will first examine the entire area to make sure all water sources are identified. They will then inspect the premises to find the areas where mold is growing. The moldy areas will be contained to reduce further mold growth.
Using specialized equipment, all affected areas will be cleaned and dried. Then, microbial treatments are applied to surfaces. Air scrubbers also remove a large percentage of the mold spores in the air. Air quality testing can also be performed by specialists.
While EPA mold standards haven’t been set, it’s important to be on the lookout for problem areas before they get out of hand.

Avoid Major Plumbing Damage by Identifying Early Warning Signs

4/13/2022 (Permalink)

A ball of hair coming out a pipe Clogged pipes often happen when items are flushed down the toilet or rinsed down sink drains.

As a property owner in Vickery Meadows, TX, there are sure to be some maintenance issues that are more problematic than others, such as a blocked sewer. While many tasks can be handled without much fuss, trouble with any part of the plumbing system can be messy, unpleasant, and much bigger than they originally appear.

Identify Common Plumbing System Issues

If you've been involved with commercial property maintenance for a couple of years or more, you may recognize some of the most common plumbing-related problems:

A blocked sewer line could result in raw sewage flowing into your property through the drains. Some of the first warnings that the sewer line is blocked include percolation in the toilets and water seeping out of basement level floor drains.

Clogged pipes often happen when items are flushed down the toilet or rinsed down sink drains. In addition to causing a toilet overflow, tough clogs may lead to damaged pipes and leaks along the plumbing line. You can recognize this type of problem when water doesn't drain appropriately.

Cracks and other types of foundation damage may be linked to trouble in the plumbing system. Sometimes, the cracks are the result of tree roots or soil displacement. Both of these issues can affect your plumbing pipes, so it's best to inspect the cracks and find out why they've appeared.
Water damage is often the result of pipe breaks and leaks. Pipes may break because of normal wear and tear, mistakes made during installation, the use of cheap materials, or pests living within the building. Whatever the cause of the burst pipes, it's important to recognize reduced water pressure, building walls, loose ceiling tiles, or water stains.

A quick response is the best way to avoid further trouble and expensive repairs. When plumbing problems affect your commercial property, water damage cleanup and repair professionals can quickly resolve the issue and complete any necessary repairs.

Recognize Major Areas of Concern

As a maintenance professional, you know that some repair jobs require more time and energy than others. Make sure you know how to recognize major plumbing issues, such as a blocked sewer pipe, so you can take quick actions to avoid further damage.

3 Ways To Keep Employees Safe During Mold Removal

3/29/2022 (Permalink)

specialist in combating mold in an apartment While performing mold removal make sure to provide everyone in the area with appropriate PPE.

Three Ways to Keep Workers Safe During Mold Removal

If you are a business owner in Northeast Dallas, TX, who is dealing with mold growth in your commercial property, there are several steps you need to take. First, call a professional. After speaking with a mold remediation expert, the next thing on your to-do list is to consider how you want to coordinate business functions around mold removal. Think about your employees. You will need to figure out a way to keep them safe while the restoration efforts are underway. Here are three ways to do that.

1. Provide Personal Protection Equipment

Whether you are removing black mold or any other kind, personal protection should be a priority. To keep skin and respiratory systems clear of any possible contaminants, make sure you provide everyone in the area with appropriate PPE. At a minimum, offer face masks and gloves and direct everyone to wear protective clothing. No one wants to breathe mold.

2. Follow Mold Removal Guidelines

When it comes to cleanup, follow standard guidelines to prevent making any harmful mistakes. For example, the remediation crew should clean mold with soap and water. They should not use bleach or other chemicals that can cause adverse health reactions in humans. Doing so can put everyone at increased risk. Additionally, never begin cleanup before everyone is wearing PPE.

3. Keep Unnecessary Workers Away

While it may seem extreme to send employees home or close shop for the day simply because of mold growth, it may be necessary to at least temporarily relocate anyone who is not part of the cleanup. Having unnecessary people in the area can increase the number of people whose safety you need to worry about. Why put yourself in a position to face a liability?
No matter what kind of business you run out of your commercial property, any building can be susceptible to unwanted mold growth. To help you prepare for this kind of situation, have a plan in place for coordinating the essentials like employee safety. This can help make mold removal much easier if and when you need these services.

5 Essential Sewage Cleanup Procedures

12/27/2021 (Permalink)

Overflowing broken toilet A flooded toilet is an unsightly and unsanitary problem that every business in Urban Reserve, TX, hopes to avoid.

Sewage Cleanup Procedures

A flooded toilet or extensive sewer backup is an unsightly and unsanitary problem that every business in Urban Reserve, TX, hopes to avoid. Because a sewer cleanup can be extremely daunting, it’s often best to consult a professional cleanup and restoration service to help address the situation. Understanding key remediation procedures can help every business owner anticipate what to expect during the process.

1. Wearing Protective Gear

Because of the extremely unhygienic nature of sewage water, the cleanup crew should wear several articles of protective gear. Necessary equipment typically includes rubber gloves, splash goggles and boots. For additional protection, personnel may also wear protective suits and HEPA respirators.

2. Disposing of Contaminated Objects

Some objects within the contaminated zone may be sanitized and salvaged. However, wet building materials, including carpet, drywall and insulation, should be promptly removed and discarded.

3. Avoiding Contamination of Unaffected Areas

An efficient sewer cleanup process should incorporate effective strategies to help prevent contaminating unaffected areas of your building. Your cleanup provider may erect plastic barriers around the soiled area to help minimize exposure. They should also utilize heavy duty plastic bags that are resilient against leakage to remove unsalvageable items from the site.

4. Sanitizing the Affected Area

After sewer backup debris is cleared away, the next essential step is sanitizing the affected space. This process may include utilizing a variety of solutions designed to kill both harmful bacteria and mold spores.

5. Ensuring Site Is Thoroughly Dry

To help minimize the risk of subsequent mold contamination, it’s essential that the cleanup team ensures the area is thoroughly dry before replacing drywall, insulation and carpeting. They can use fans and dehumidifiers to help expedite the drying process and employ a moisture meter to verify the sanitized zone is indeed moisture-free.

When sewage seepage occurs, a timely response is crucial. Abiding by these five essential strategies helps the sewer cleanup crew complete the restoration process in a safe and efficient manner that safeguards your building from subsequent damage.

How To Clean Out a Fire-Damaged Computer Safely

10/28/2021 (Permalink)

Short circuit, burnt cable, on dark color background An electrical fire can be extremely dangerous.

How to Safely Clean Out a Fire-Damaged Computer

An electrical fire can be incredibly hazardous, particularly when it involves fire-damaged electronics such as computers. If a fire doesn’t completely torch your device, the smoke and soot can damage the insides of your computer, rendering it unusable. Residual soot from the fire contains metal-corroding acids that can cause the device to malfunction. These acidic particles stick to the fan blades, circuit boards, and other essential components. Even if these materials are removed, any dust that accumulates in your computer can get sucked into the chemicals, making cleanup an arduous task.

Following Important Steps

To salvage their fire-damaged computers, residents of Oak Highlands, TX, are taking these critical steps:

1. Turn off your computer and unplug any external devices, such as your keyboard, mouse, printers, speakers, and monitor.

2. Carefully open your computer to remove any potentially damaged hardware. If in doubt, follow the instruction manual for your device on how to proceed safely.

3. Before cleaning, make sure your hands and face are covered with gloves and a dust mask. Soot from an electrical fire can be hazardous to your respiratory system.

4. Use a can of compressed air to meticulously blow dust out of the inside of your computer. Spray surfaces at a moderate distance and shoot short bursts of air, as opposed to a sustained stream. This prevents the cold compressed air from causing parts to frost over.

Putting Your Computer Back Together

Once the computer parts are thoroughly cleaned, it should be safe to place them in their proper locations. Turn the computer on. If your computer still isn’t working, it may be too late for repairs.

The clock is ticking, and the longer you wait the smaller the window becomes for you to conduct an effective computer cleanup. If you are still apprehensive about handling the situation yourself, contact a fire-damage restoration specialist to guide you through the process. No job is too big for trained professionals experienced in saving your precious valuables from electrical fire damage.

3 Ways Professionals Contain Mold During Cleanup

7/20/2021 (Permalink)

Plastic covers placed on a wall for containing mold Mold containment in Northeast Dallas, TX.

Mold Containment

Mold contamination is the last thing your Northeast Dallas, TX, business wants to face. But when the near-ubiquitous spores have found a dark, damp place to thrive in your building, you may soon be faced with the immediate and pressing need of remediation.

Mold is a fungal presence that can cause immense property damage to the surface it’s growing on. To limit the possibility of cross-contamination with unaffected areas of the building, a professional mold cleanup team can utilize a variety of containment methods during the cleanup process:

1. Shutting Off HVAC Units

Once the mold is present, it is vital to shut off all air circulation units. The microscopic spores can be carried along with the slightest of breezes, and should they come in contact with other damp places within your property, mold is likely to grow. Rather than encourage the dispersal of spores through airwaves, all fans should be turned off along with the heating and cooling systems.

2. Isolating the Affected Area

Depending on the size of the affected area, various tactics may be utilized to isolate the contaminated space from the rest of the property. All doors and windows should be shut, and a single layer of polyethylene sheeting may be used to seal the space off.

For extensive mold growth or contaminated areas larger than 100 square feet, a negative air chamber can be built to restrict airflow from escaping the room. Double layers of polyethylene sheets and physical barriers can form a sealed entrance for workers during the entirety of the mold cleanup process.

3. Wearing Full Personal Protective Equipment

Mold spores can be carried on shoes and clothing, making full protective gear a must during cleanup. Disposable clothing including a bodysuit, shoe covers, and hair nets shield the body from exposure. Goggles, gloves, and a respirator mask provide further protective cover.

IICRC certified companies will have the materials to create a well-contained mold cleanup area. This can ensure mold doesn’t become the new business owner you didn’t ask for!

3 Ways Hail Damages Your Commercial Property

7/7/2021 (Permalink)

Insurance adjuster marked the hail damage on a insureds roof. Hail damage on a roof.

What Type Of Hail Damage Can You Expect?

Suddenly, a beautiful sunny day turns into a hailstorm in Oak Highlands, TX. As a business owner, first, you consider the impact that dark, gloomy weather has on the number of potential customers. Second, you worry that the hail may cause cosmetic damage to your building. Finally, as the storm continues, you fear that the hailstorm could cause functional damage to the exterior of your business, such as significant roof damage. When a storm hits, what type of hail damage can you expect?

1. Roof Damage

When you think of hail damage, the roof is the first thing that comes to mind. This is for good reason, as it is the most frequent part of the building damaged in a hailstorm. Fortunately, the majority of commercial roofs only sustain damage when hail exceeds 1.25 inches in diameter. Larger chunks can cause cracks, holes, or tears in the roof shingles.

2. Equipment Damage

Many businesses utilize the space on a flat rooftop to mount HVAC or other equipment. If hail guards are not installed to protect the equipment, hail can cause serious damage to air conditioning units, exhaust fans, or other expensive materials. Not only do the appliances then need to be repaired or replaced, but the loss of power, heating, or other services can impact the productivity of your business.

3. Water Damage

When the roof is cracked or torn, hail or rainwater can leak into your commercial building causing water damage. Wet insulation, interior wood and drywall need to be addressed immediately before secondary damage occurs, such as mold growth. A water restoration specialist can tarp the roof if necessary to avoid further problems while the damage is contained and repaired.

When hail damage causes cosmetic concerns for your building in Oak Highlands, TX, you feel disappointed. When water, equipment, or roof damage occur, you take action. Partner with your commercial insurance agent and a water restoration company to return your business to pre-hailstorm conditions.

How To Clean Smoke Damaged Electronics

4/23/2021 (Permalink)

If your business suffers fire damage from an electrical fire, it's crucial to take precautions.

Can Electronics Be Salvaged After A Fire?

When your business endures a fire in Urban Reserve, TX, you may suspect everything, especially the electronics, are unsalvageable. Whether an electrical fire or another kind, there's a chance you can clean some of the damaged electronics to salvage them.

1. Remove the Memory
You probably can't determine if the equipment is salvageable or not until quite a bit later. Still, you should remove the device's memory to ensure your data stays as safe as possible. Computer hard drives and camera memory cards may be protected from smoke damage. However, they need to be removed and stored safely until someone can inspect them. Even if the equipment itself can't be repaired, you can hopefully retain the critical data.

2. Unplug
Next, you'll need to unplug your electronic equipment. Electronics that have been exposed to smoke run the risk of starting an electrical fire. Unplugging these devices also reduces the risk of incurring more damage before cleaning.

3. Check Warranties
Keep all your warranties in a safe and accessible place. Some of your equipment may still be under warranty, as many warranties cover smoke damage.

4. Clean
It's better to leave cleaning up to fire damage restoration professionals, but you can try it yourself. Similar to computer cleanup, most devices require the removal of the outer casing. Once you inspect the inside, you can see the extent of the damage. You may find damage or just smoke and soot residue. Spraying the area with compressed air could get rid of the contaminants. Also, wipe down all non-electronic areas, such as vents, with a damp cloth.

5. Air Out
Airing the device out can help dry out any moisture and remove smoke odor. Let it air out for a few days, if possible.
If your business suffers fire damage from an electrical fire, it's crucial to take precautions when handling your affected possessions. Electronics require extra care, so now you know how to clean them.

How to Prepare Your Business for the Next Flood

4/12/2021 (Permalink)

Flood damage in Vickery Meadows, TX.

How To Mitigate Flood Damage

As a business in Vickery Meadows, TX, you will need a solid action plan to survive the flooding trend that has been ravaging the country. Many small companies have already crippled under the pressure of its adverse effects, and those that survive often sink deep into debt.
Here are some measures you can take to mitigate flood damage:

  • Install backflow prevention valves
  • Set up a flood shield
  • Get insurance

Backflow Prevention Valves
A backflow prevention valve is a plumbing fixture that allows water to flow only in one direction. If you install it in all your drains, there’s no way flood water could enter the building through those pipes. However, there are a lot of options when it comes to choosing these devices, and you should let the experts decide which one suits your application.

Flood Shield
Also known as flood barriers, these panels are designed to protect all kinds of openings from storm damage. These fittings are specifically built for commercial applications, and that explains why they are not cheap. Alternatively, consider boarding up all the windows, doors, ventilation shafts, and other openings to prevent damage on a budget.

Mother nature has been acting up in the past couple of years, and science predicts there’s more to come. Natural events that could have been a small issue 50 years ago can cause considerable flooding and damage today as people have destroyed nature’s delicate balance. For that reason, it is wise to get flood insurance to cover your business. That should cushion it from unexpected losses in the event of a black water flood or worse.
Flooding is the most common disaster in the country right now, and people need to know how to live with it. The idea is to make buildings water resilient rather than trying to block the water out. That will reduce the extent of water damage and cut the recovery time significantly.

Mold Issues? Stop the Spread by Using These 4 Techniques

1/26/2021 (Permalink)

Commercial mold damage in Hamilton Park, TX

Mold Issues?

Black mold is hazardous when it interacts with water and organic material. The three factors combined kick off the spores' reproduction, allowing them to multiply swiftly. Within one to two days, the fungus may move throughout the room and possibly inhabit other business spaces. It's important that business owners in Hamilton Park, TX, promptly react to water damage to avoid creating a major cleanup process. The following steps may mitigate the harm, so proprietors should implement them right away.

1. Remove the Moisture
Water feeds fungal spores, so shut down the supply at the beginning of mold cleanup. If a pipeline is involved, turn off the valve, preventing more moisture from entering the premises. Once that is accomplished, have the source of the trouble repaired. Finally, use a wet vacuum and towels to pull up puddles and run industrial dehumidifiers to suck up the dampness from the walls and air.

2. Inspect the Premises
Because the wetness hides inside of drywall and under the floor, have professionals with a water remediation company evaluate the problem's extent. They can assess for black mold in the air and within the structure, dictating how much work is required to restore the building.

3. Refrain from Using the AC
If the moisture problem also involved the air conditioner unit, the spores may have entered the system. Inspect the vents and covers, looking for signs of infestation. If you still aren't sure, have experts look it over as well. Do not run the air until it's been cleared. The cool air feels good, but it moves the spores from room-to-room, creating a much larger contamination concern.

4. Extract Soggy, Porous Materials
Bleach and other chemicals work well to kill surface fungus; however, they do not guarantee internal sanitation; therefore, remove drenched belongings and materials such as drywall and flooring to lower the spore count.
Proactive approaches to black mold may minimize repair costs and damage. Business owners should take any sign of moisture exposure seriously, working with professionals to dry and mend the building.

3 Questions You May Ask When Fire Causes Business Interruption

1/5/2021 (Permalink)

Fire damage in Urban Reserve, TX

Common Questions Owners Like You Have During These Times

A fire at your Urban Reserve, TX, business location will disrupt your operations. Not only will you have to clean, repair, and replace property as needed, but the process can take some time. You might look for ways to maintain your profits and hear about helpful sources like interruption insurance. 

1. What Is This Coverage?
Sometimes known as business income coverage, this plan will cover any loss your establishment suffers when fire damage or any other incident slows down or completely halts normal productivity. This type of insurance coverage will usually compensate you for any profits you lose during the location's cleaning and repair efforts, also including the time after the procedures. Not all business interruption programs the same and some will have limits, so talk to your agency to learn more.

2. How Much Revenue Can I Lose?
Businesses require clients, sales, and leads to survive, but unfortunately, disastrous events such as fires can delay or stop them. The impact increases the more extensive the damage is and the more time and resources are needed to fix it. The remediation process also brings its own challenges. Interruption insurance relieves this great concern so you can focus on other important issues.

3. How Do I Minimize the Loss?
Even with this coverage in place, you will benefit more from a smaller loss and a shorter repair time. Work with the experts of a high-quality fire restoration company to get strong results fast. They will remove debris, salvage as many items as possible, replace the rest and sanitize the area. You can also prevent fires or minimize their impact by creating strong fire prevention and emergency response plans that you and your staff can follow.
Fires do not just damage your equipment and property, but they also shut down your revenue stream for a significant time. Use resources like restoration specialists and interruption insurance to revive your business in no time.

3 Sewage Issues You Might See at Your Commercial Building

12/18/2020 (Permalink)

Have your lines inspected at least twice a year

Common Sewage Issues

As the owner of a commercial building in Northeast Dallas, TX, you will see a variety of functional issues. A blocked sewer, destroyed fixtures and more problems are expected when the building's plumbing system services so many people simultaneously. Keep the building running and your customers happy by anticipating some of the most common sewage issues.

1. Sewage Blocks
The sewage lines throughout the building are essential to your business. If they get blocked, it can cause numerous other problems such as a toilet overflow. The waste also backs up and stays in the building, leading to a foul smell that drives away employees and clients alike. Some of the potential sewage blockages include a buildup of improperly flushed items and nearby tree roots. Have your lines inspected at least twice a year to detect problems as early as possible.

2. Leaking and Broken Pipes
Besides a blocked sewer, another water issue to expect is leaking and broken pipes. As your system ages, it becomes weaker and more vulnerable to damage. Pipe breaks and leaks can cause expensive structural damage throughout the building. The extra humidity can also result in mold growth. It is important to pay attention to any stains since they can signal pipe leaks. Hire a contractor to repair or replace affected pipes and an emergency remediation specialist to handle the water damage.

3. Broken Fixtures
Commercial buildings like yours have multiple individuals using fixtures such as toilet handles, faucets, showerheads and more. Eventually, due to rough use, age or other factors, these items will break. People will be unable to use toilets, sinks and other functions, leading to greater issues like a perceived lack of professionalism and a profit loss. Ensure every fixture in the building works well and address any complaints as soon as possible.
Plumbing-related problems such as a blocked sewer create heavy costs and dissatisfy your staff and clients. Look for recurring situations like these and fix them before they escalate.

When To Shut Off the Water at a Commercial Building

10/26/2020 (Permalink)

Bursting pipes or other plumbing problems may require temporarily shutting off the water supply

When To Shut Off the Water at a Commercial Building

Commercial building owners and managers may need to shut off the main water supply for several reasons. Bursting pipes and plumbing work in or around a structure may necessitate turning off the flow of water through the pipes of a structure for a temporary period of time. Find out more about three scenarios in which it could be necessary to turn off a building’s water.

1. When A Supply Line Breaks
Shutting off the water supply is the most effective way to limit damage until a broken line can be fixed. While the water that remains in a pipe at the time of shutoff will still leak, the flow will be slower and soon come to a stop. Collecting leaking water in containers may enable a business or commercial property owner to reduce the amount of cleanup and restoration necessary.

2. During Plumbing Maintenance or Repairs
A plumber can fix broken pipe and inspect plumbing before turning the water in a structure back on. If a pipe has not necessitated emergency maintenance, a licensed plumbing professional can identify whether it is necessary to shut off the water.

3. When Municipal Water Service Is Scheduled
Municipal service in response to bursting pipes or other major water damage Urban Reserve, TX may also require turning off the main valve. This valve is typically located between where water pipes enter a structure and the water meter. A special T-wrench may be necessary to shut off an outdoor water main shutoff valve, which could make it necessary to contact the water company.
Bursting pipes or other plumbing problems may require temporarily shutting off the water supply to a building in Urban Reserve, TX. In the event of water damage, it may also be necessary to access an outdoor shutoff for a commercial structure. Structures supplied by private wells should be shut off at the pump.

Understanding Category 1 Water Damage

9/24/2020 (Permalink)

Category 1 water damage comes from a clean water source

A damaged water supply line, overflowing sink and surging bath all represent category 1, or clean water, sources. Although this type of water source may not pose a substantial biological risk for your commercial property in Dallas, TX understanding what differentiates category 1 water from category 2 and category 3 is crucial for creating a water damage response plan.

Potential Sources

Your property could incur category 1 water damage from the following (in addition to the aforementioned factors):

  • Leaking faucets
  • Broken water valves
  • Clean toilet bowls overflowing from the tank, but not the trap

Sources and severity will differ, but the important criteria to remember is that category 1 water contains no contaminants. As such, the same toilet bowl and leaking faucet can be categorized as more severe threats if they contain chemical or biological contaminants, such as bodily fluids or detergents.

Potential Dangers

While water from a sanitary source presents the least threat to humans compared to other categories, it’s not without its dangers. The greatest threat from category 1 water damage is the potential for escalation. Indeed, if the water damage isn’t abated rapidly, the clean water on your walls can quickly become the breeding grounds for dangerous bacteria and fungi.

First Response

Stopping the source of the damage, often accomplished by shutting off the control valve on a broken pipe, is critical, but only if it can be done without personal hazard. For increased safety, you should cut the power to the affected area to reduce chances for electric shock. If you’re at all worried about the area flooding or are unable to locate the source, reach out to your water company’s emergency contact line for assistance.

Damage Recovery

After the immediate danger has passed, assess the damage to determine if you need an expert evaluation for restoration. While clean water damage can often be decontaminated easily with diluted bleach, you may need a professional to evaluate your walls and floors for potentially unseen health hazards and secondary damage. 

Will Your Commercial Property Insurance Cover Fire Damage?

4/14/2020 (Permalink)

Protect your property in Vickery Meadows, TX by looking for an insurance agent

To protect your business in the event of fire damage, theft, and certain natural disasters, you will need to purchase commercial insurance. The typical policy will also cover such accidents as water damage from burst pipes, but it won’t cover floods or hurricanes, so you will need to purchase a separate policy for that specific coverage. Your insurance agent can help you decide on the best package for your property.

What Will Commercial Property Insurance Cover?

Comprehensive policies can vary, but the typical policy will cover damage restoration to such things as:

  • The building itself, as well as interior and exterior fixtures
  • Equipment, including machinery, furnaces, air conditioners, and boilers
  • Raw materials and finished goods
  • Furnishings, such as cabinets, carpeting, drywall and furniture
  • Computers and other office equipment
  • Essential records, such as accounting and customer records

You can purchase an additional business interruption policy that will maintain payroll for your employees while your building is vacant. The policy can also recoup downtime costs and lost revenue, and even pay rent if you need to relocate while renovations occur.

What Factors Are Involved in Determining Coverage?

Your insurance agent will take into account the location of your building and the preventive measures in place when determining the costs. For example, your insurance premiums could be lowered if your property is near a fire hydrant, or if you have installed a fire sprinkler system or have a robust security system.
The type of materials in the building’s structure can also determine the commercial insurance premiums. If the building was constructed of materials that could be considered potentially combustible, your rate would be higher than if the building was made of fire-resistant materials.
The most important first step in protecting your property in Vickery Meadows, TX is to find an insurance agent that you can trust so that you get the best possible commercial insurance coverage for your business.

Commercial Cleaning for Preventative Measures

3/17/2020 (Permalink)

SERVPRO of Northeast Dallas provides proactive cleaning services for businesses of all sizes.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your business needs deep cleaning services, call the experts today at SERVPRO of Northeast Dallas. We are here to help around the clock to provide proactive cleaning services.

Should You Have a Mold Test at Your Commercial Property?

1/6/2020 (Permalink)

A clearance test is used to determine if the mold has been eradicated from your business.

Should You Have a Mold Test at Your Commercial Property?

The presence of mold at your commercial property in Hamilton Park, TX, can cause several problems for your business. While the latter stages of a mold outbreak has several obvious signs such as visible colonies and a musty odor, the early stages can be more difficult to spot. If you suspect mold on your property, an indoor environmental specialist can determine whether or not you have a mold problem. By catching the problem early, you can save money, limit any disruption to your company and protect the health of employees and customers. While mold is a naturally occurring organism, it is not something you want to have growing indoors.

Getting Expert Help

An indoor environmental specialist will have the training and equipment needed to detect mold. There are at least three reasons when a mold test is a good idea:

  • Your company has experienced water damage and has favorable conditions for mold growth
  • You suspect mold is present but there have been no visible signs
  • Your company has undergone mold remediation and wishes to verity mold growth is back to normal, natural levels

A mold remediation team in Hamilton Park, TX, understands the facts about mold. The company can do a mold sampling in accordance with the guidelines set by professional organizations. Experts will be able to accurately interpret the results of a mold test.

Hiring Professional Cleanup

If mold is present in your company, an indoor environmental specialist will lead an inspection and damage assessment of your property and direct the cleanup process. This includes mold containment, air filtration, HEPA vacuums and cleaning of all surfaces with powerful cleaning agents. When the mold cleanup is finished, it will be "Like it never even happened," and air quality will be safe from the irritants and allergens of mold spores. Detecting the presence of mold in your commercial property is an important step to a healthy working environment.

Is Commercial Property Insurance Enough?

12/20/2019 (Permalink)

Commercial property insurance can help, but look into additional choices

Intense winds and rains can cripple a business, ripping off roofs and busting windows. Add to that the possibility of fire and water damage, and store owners in Urban Reserve, TX, may be concerned about massive losses. Your insurance company can help you rebuild. In the meantime, though, the company will be closed, undergoing storm restoration services. Can your agent offer you more? Discuss different agreements, considering the following details.

What Does A Typical Policy Include?

Chances are you purchased property insurance. When something happens, the insurer needs to inspect the building, assessing any problems. You'll need to pay the deductible, a price that varies per arrangement. Then, the agency should issue a check for the repairs. The closed business cannot bring in income, so you'll desire attention and remediation. The following should be covered:

  • Correcting or replacing structural issues
  • Drying out rooms
  • Replacing ruined flooring or drywall
  • Applying antimicrobial spray

Sometimes ruined merchandise, equipment and machinery may be included as well. Speak with the agent annually about rebuild protocols.

What Else Would You Need?
Life needs to go on despite the catastrophic trouble. As a go-getter, you may have found a way to relocate operations, or you may simply want to know how to keep afloat during this insanity. While you have insurance compensation for restoration, you may not have anything to help with changing venues or paying debts during closure. Consider adding business interruption services. Combined with your original deal, you'll receive several benefits. For example, every day the doors are shut, you lose money, turning away customers to rival corporations. With this, your records can be evaluated, calculating approximate revenue. A check can be issued in that amount. Furthermore, you're not making income, but the utilities are running. Use this policy to pay your bills. This is a lifeline.
A rebuild can be stressful. You may worry about how you'll survive the temporary halt. Commercial property insurance can help, but look into additional choices. If you want more, ask about enhancing your policy.

What You Need To Know About Business Interruption Insurance

9/28/2019 (Permalink)

Commercial water damage in Wilshire Heights, TX

If a major crisis occurs, such as flooding, it may result in you having to shut down your business in Wilshire Heights, TX, for an extended period of time while a cleanup and restoration company makes necessary repairs. While some businesses may be forced to close their doors permanently when faced with this situation, business interruption insurance can help cover the costs during this time period and allow you to reopen as soon as possible.

What Does Business Interruption Insurance Cover

Business interruption insurance typically only covers damage caused by natural disasters, so some issues such as a broken pipe are not be covered. However, this usually only includes natural disasters that are already covered by your policy. For instance, flooding is not covered unless you have flood insurance added to your policy. Additionally, a partial closure is most often not covered.

After submitting a claim and providing sufficient proof, there are several costs your business income insurance can help cover:

  • Lost revenue
  • Rent or lease payment
  • Employee wages
  • Business taxes
  • Relocation costs
  • Loan payments
  • Loss of ingress or egress
  • Operating expenses and other fixed costs

How Much Coverage Do You Need?

Business interruption insurance can be added to your business’s property policy or may come as part of a package. When first buying the policy, you need to determine how much coverage you need if large water damage or another issue ever takes you by surprise. If you set your coverage limit too low, you may need to cover some costs out of pocket. It is important to consider how likely it is your business can be affected by a natural disaster, estimate how much time you might need to recuperate, and consider the availability of other commercial spaces near your building.

Having to close your business due to flooding or other natural disasters is certainly a stressful experience for any owner. Adding a business insurance policy to your current property policy may be your only hope for quickly recovering from the damage.

Protecting Your Business After a Fire

8/8/2019 (Permalink)

Roof tarping in Northeast Dallas, TX

Protecting Your Business After a Fire

If your Northeast Dallas, TX, business has undergone fire damage then you may be wondering how best to proceed with fire cleanup and protecting the property. Here are a few steps many experts recommend to help you along the way.

1. Call Your Insurance

One of the first things you should do is contact your insurance agent. That way they can begin getting everything they need together for your claim while you begin the documentation process. Your agent may also recommend a restoration service who can help you with the cleanup process while protecting the property from further harm.

2. Contact a Restoration Service

When conducting a fire cleanup it's recommended that you contact a fire restoration service to help with repairs. These services often have the materials and equipment necessary for dealing with a variety of types of damage that often occur with a fire, including water, smoke, soot, and fire damage. They can also help with protective measures around the property to help keep further damage from occurring while repairs are underway.

3. Protect the Property

A restoration company will often offer tarp services in order to protect the property until a roof repair or other repair needs can be met. This is done to keep inclement weather from causing further damage, and to keep animals out of the damaged space. The method used may depend on the damage type and location.
When protecting your business property and performing a fire cleanup, one of the first things you may want to do is contact your insurance agent. They may be able to recommend a fire restoration service who can help repair any damages that may have occurred, as well as work with the agent throughout the process. You will also want to take steps to protect your property from further damage such as tarping or boarding over damaged areas.

Tips for Drying Your Commercial Building After Water Damage

7/18/2019 (Permalink)

Commercial Water Damage in Northeast Dallas, TX.

When you discover water damage at your commercial property in Northeast Dallas, TX, it is common to be overwhelmed and confused where to start. If this should occur, remember these five damage tips. 

5 Tips for Water Damage.

1. Keep Safety in Mind.

When there is standing water, such as from a pipe burst, there are safety precautions you must take. Turn off the electricity to your building and check for odors that signify a natural gas leak. Be aware that the water may be contaminated from sewage and therefore protect your mouth, hands and eyes. 

2. Take Photographs.

Before you remove anything or make any changes to your commercial property, take detailed pictures of all damages in case you file an insurance claim. 

3. Increase Ventilation. 

Open all windows at your property to increase natural ventilation of the space. Fresh air from outside and using fans is better than relying on heating or air conditioning units. Ventilating the area properly is one of the most important damage tips to follow. 

4. Begin at the Highest Level.

When removing excess water, begin on the highest floor as water damage can trickle down and continue to infiltrate the ceiling and floors below. Continue to keep your safety in mind, if you see a cracked ceiling that looks unsafe immediately leave the premises. 

5. Contact a Professional.

Although these cleaning tips are an excellent place to start when damage occurs, sometimes when there is a pipe burst in the building the damage is too great to handle alone. Professional water restoration specialists are trained to handle all aspects of water damage from assessing the situation to restoring your business to pre-damage condition. 

Following these five damage tips will reduce the amount of water loss that occurs at your business in Northeast Dallas, TX. These tips are best for a small amount of water damage, or to decrease secondary damage until help arrives. Keep in mind that for significant damage, contact a water restoration company and your commercial insurance agent as soon as possible.

How To Maintain Your Building's Fire Sprinklers

6/17/2019 (Permalink)

Sprinkler maintenance is a useful way to ensure your building is prepared for a fire

Where to Begin When it Comes to Sprinkler Maintenance

The sprinklers in your business in Wilshire Heights, TX, can help to slow or stop the spread of a fire, and having well-maintained sprinklers can help to ensure that the sprinklers work in the event of a fire. However, many business owners and managers don't know where to begin when it comes to sprinkler maintenance.

1. Keep Your Sprinklers Clean

Over time, dirt and dust can build up on your sprinklers, making it more likely for the sprinklers to malfunction. In some instances, your sprinklers may accidentally activate if there is an excessive amount of dirt and dust around the sprinklers and smoke detectors. As a result, you may need to contact water damage restoration experts if your building floods. In order to prevent your building's sprinklers from turning on unnecessarily, it can be helpful to frequently clean off any dirt and dust from both the sprinklers and the smoke detectors in your business.

2. Know the Signs of a Leak

If sprinkler maintenance is ignored, a leak can often occur. A leaky sprinkler can sometimes be difficult to notice in basements, attics and in other areas that you may not often frequent. Since you may not always see the results of a leaky sprinkler immediately, it can be helpful to take note of the average cost of your water bills. An unexplained spike in water usage could be an indicator that there is a leaky sprinkler somewhere in your building.

3. Employ Professionals for Regular Maintenance

Even though there are various steps you can take to keep your sprinklers well-maintained, there are some problems that you may not notice until it's too late. Professionals can perform regular maintenance on your building's sprinklers to ensure that your sprinklers will function if a fire occurs. Additionally, experts can help to make sure your sprinklers don't turn on when they shouldn't.

Sprinkler maintenance is a useful way to ensure your building is prepared for a fire. Keeping your sprinklers clean, knowing the signs of a leak and having professionals perform routine maintenance can help to keep your fire sprinklers working their best.

3 Ways To Limit Mold Spore Buildup

4/12/2019 (Permalink)

SERVPRO uses specialized equipment for mold testing.

Three Effective Methods To Limit The Concentration Of Spore Buildup

Mold spores are everywhere, but it is possible to limit the concentration of spores in a structure. Building owners and managers can arrange for carpet cleaning and rely on two forms of air filtration to prevent spores from accumulating at a property in Northeast Dallas, TX.

1. Clean Carpets

Carpet is a porous flooring material that collects dirt, debris and spores. If humidity levels rise or water damage occurs, spores will obtain the moisture necessary to grow. Mold can feed off of cellulose in the carpet and organic materials.

A high-efficiency particulate air or HEPA-certified vacuum can reduce the number of spores and food sources. Doormats near entrances can also limit the amount of dirt and spores tracked inside. Building owners or managers should schedule carpet cleaning several times a year.

2. Change HVAC Filters

Installing a fresh filter in an HVAC system can be helpful for lowering the concentration of spores in the air. In addition to regular filter changes, owner or managers may want to have this system inspected for signs of mold growth in drain pans, ducts or terminal units.

3. Use Air Filtration

Owners or managers can further reduce mold spores by running an air filtration or purification system. Most spores range in size from one micron up to 100 microns. A True HEPA filter can capture 99.97 percent of particles 0.3 microns or larger and will eliminate most spores. A HEPA Type filter may cost less, but this filter will only catch dust and spores that are 2 microns or larger.

These are three effective methods for reducing the concentration of spores in a building. If a musty smell persists even after carpet cleaning and air filtration, a building owner or manager should arrange for mold testing. The best way to resolve mold problems is to hire a certified cleanup and remediation service in Northeast Dallas,TX.

How Water Damage Can Complicate Fire Cleanup Efforts

1/12/2019 (Permalink)

Fire and water damage in a Northeast Dallas, TX building

A fire can destroy or damage numerous aspects of your Northeast Dallas, TX, business. Depending on the intensity of the blaze, completing a thorough fire cleanup may require numerous steps. In addition to addressing soot and smoke damage, you may also have to conduct an extensive water cleanup. Although potentially time-consuming, failure to accomplish this task may cause additional destruction, which may compromise restoration efforts.

Forms of Damage

Flames, smoke and intense heat can contribute to numerous forms of destruction:

  • Charred debris
  • Dry or oily soot residue
  • Lingering aroma necessitating a smoke cleanup

Water damage is often another issue that requires prompt attention.

Origins of Water Damage

To combat a blaze, the responding fire-fighting team may employ an abundance of water. Your building’s fire sprinkler system may also engage. As a result, the affected area, including essential equipment, may become saturated and require a comprehensive water cleanup.

Assessment and Restoration

To minimize the risk of secondary mold contamination, it’s essential to promptly remove every wet object from the site. Items not burned by the inferno may be salvaged. To help achieve this, saturated equipment and furniture should be dried as quickly as possible and evaluated by a trained professional.

Preventing Mold Contamination

Because mold thrives in moist environments, contamination may be a serious concern. To help minimize the risk of extensive growth, it’s essential to remove wet building materials that may harbor spores, such as carpeting, drywall and insulation. It’s also important to ensure the space is completely dry before finalizing repairs.

A Comprehensive Cleanup Strategy

Recovering from a blaze may be both time-consuming and challenging. Although it can be a vital fire suppression tool, water can also compound the situation by causing additional destruction. To fully restore your building and protect it from mold contamination, you may need to take a comprehensive approach that includes soot and smoke damage repairs as well as an efficient water cleanup.

Commercial Property Management: Signs of Sewer Line Issues

12/31/2018 (Permalink)

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the Vickery Meadows, TX, area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Secondary Water Damage: What Is it and Why Is it Treated so Seriously?

9/15/2018 (Permalink)

Getting water damage dried out properly is the only way to truly prevent secondary damage like mold growth.

When your building is affected by water damage, you should always retain the help of an experienced Northeast Dallas, Texas water damage restoration team. This is especially the case if dealing with secondary damage or, in the worst-case scenario, tertiary water damage.

Water damage is categorized by how dangerous it is.

Some factors that play into a water peril's categorization include the following:

  • How long the water has been allowed to sit
  • Where the water originated
  • What contaminants might be in the water
  • Whether or not initial damage was remediated in a proper manner
  • Whether or not black mold is present

What Is Secondary Water Damage?

This type of water damage is damage that was not reacted to in a swift and effective manner. It may also be damage that arises from water of unknown origins. This type of water damage is categorized as such mainly because the extent of contamination and therefore potential hazardousness is unknown. Additionally, this type of damage goes beyond wet walls and wet carpet. It typically affects the structure of the building as well, and may include the following types of issues:

  • Rotted drywall
  • Buckling hardwood floors
  • Peeling vinyl
  • Black mold or mold spores

Each of these issues is the result of both the water itself and high humidity.

What Causes Secondary Water Damage?

The cause of this type of water damage is easy enough to pinpoint: poor reaction time. Any type of water damage, no matter how seemingly insignificant, needs to be dealt with immediately. Failure to react in a timely or effective fashion can result in the aforementioned issues, not to mention costly structural issues or liability concerns.

You can prevent secondary issues that arise from water perils, such as black mold, by taking action as soon as you notice a water issue. Your [City, State], water remediation team is ready and willing to help. All you have to do is place the call.

2 Sources of Water Damage During a Fire

8/20/2018 (Permalink)

Knowing to expect water damage when you walk through your building after a fire can alleviate some of the stress.

If your commercial property in Northeast Dallas, TX, catches fire, you probably expect a lot of fire damage. In addition to smoke cleanup, however, you also will need to hire professionals who specialize in water cleanup. Even when a fire is the cause of the problem, the building also sustains water damage from the fire being neutralized. Water damage in this situation typically comes from one of two sources or, in some cases, from both.

Sprinkler System

A fire sprinkler system can save your building. Because each sprinkler is equipped to detect extreme heat and burst into action when it does, your fire cleanup process is likely to include extra tasks:

• Water extraction
• Disinfection
• Mold testing
• Industrial drying

In order to put out the fire as quickly as possible, a sprinkler has to release a large volume of water in a short amount of time. That's enough to cause some water damage.


Even if your building doesn't have a sprinkler system, you are still going to have to do some water cleanup after the emergency responders leave. Firefighters use a powerful water hose to target the flames and put them out as soon as possible. A fire hose can release dozens of gallons of water every few seconds, and that water doesn't magically disappear when the fire is out. It seeps into floors and walls and any crevice it can find. You may even be left with standing water in some areas of your building. Technicians have to remove the water before they can really begin cleaning your building and getting it back to its normal state.

Knowing to expect water damage when you walk through your building after a fire can alleviate some of the stress. It doesn't make the water cleanup process any easier or faster, but knowing what to expect can keep you from being broadsided by the news. For more information, visit

Landlord Versus Tenant Flood Responsibilities

8/15/2018 (Permalink)

Understand what your property or renter’s insurance covers, and what your responsibilities are in the case of a flood in Northeast Dallas, TX.

Flooding in Northeast Dallas, TX, can be stressful and confusing. Once you and your family are safe, it is time to think about repairing and restoring your home or business. Homeowners, business owners and renters alike now have to navigate the waters of insurance coverage. For homeowners, the process is likely clear. For landlords and tenants, however, it may be a bit more complicated. What does commercial property insurance cover? What does renter’s insurance cover?

Landlord Responsibilities

The first step as a landlord is to know your insurance coverage. Flood insurance is not typically part of general property insurance. Talk to your agent about your specific policy. Landlords are responsible for the following in the case of a flood:

• Whether insurance covers flooding or not, you as the property owner are still responsible for returning the dwelling to a safe, livable situation for your tenants. This must be done in a reasonably timely manner, so contact a water restoration specialist as soon as possible to avoid secondary damage from occurring.
• Damages to the building are covered by the landlord, including all appliances that were not purchased and installed by the tenants. Flooring, drywall, electrical and other structures are under the property owner’s purview as well.

Tenant Responsibilities

The landlord is not responsible for all damage, so as the tenant it is important to obtain renter’s insurance and know what is covered. As with landlords, flood coverage is not typically included in basic insurance, so talk to your agent about the details. Tenants should know the following information:

• As a renter, your personal belongings are covered under your insurance.
• Relocation, if the apartment or dwelling is unlivable, is usually covered by your insurance and rent does not need to be paid during that time. You may choose to discontinue the lease if the damage is severe.

Whether you are the landlord or tenant, obtain the appropriate insurance coverage. Understand what your property or renter’s insurance covers, and what your responsibilities are in the case of a flood in Northeast Dallas, TX. For more information, visit

The Four Usual Suspects of Tile Discoloration

7/9/2018 (Permalink)

When it came to (literally) building your business in Northeast Dallas, TX, you opted for the convenience, ease, and longevity of ceiling tiles. Now you've noticed some tile discoloration and you're unsure if it's due to natural aging, issues caused by surrounding lighting, proximity to exhaust fans, or tile mold. Let's take a closer look at these four common issues and how to identify them.

1. Aging.

Nothing lasts forever, not even ceiling tiles. If the tiles were installed before your business began operation out of your building, it's difficult to ascertain their exact age. For older buildings from a pre-no-smoking era, cigarette smoke may have quickened the aging process as well.

2. Lighting.

Lights are lights, right? Wrong. Ultraviolet lights actually cause discoloration. This type of lighting is typically used in healthcare facilities like hospitals and labs in order to sterilize equipment. UV lights affect and degrade the chemical bonds in ceiling tiles, which leads to bleaching and gradual fading.

3. Fans. 

Are the tiles near your exhaust fans showing more advanced signs of discoloration than other tiles? This may be caused by a lack of insulation in the duct, allowing the moisture the fan is redirecting to slowly seep into the surrounding tiles.

4. Tile Mold. 

One of the most prevalent suspects, mold, is caused by water damage through exposure to moisture due to plumbing-, HVAC system-, or roof-related issues. If the source of the problem is not found and rectified, your tiles will take on a telltale brownish hue that will make them appear darker than unaffected tiles.

Ceiling tiles may require less upkeep, but discoloration is a common issue. While simple aging, light sources, and placement of fans can be relatively easy problems to address, tile mold should be confirmed and remediated by a professional mold restoration company. After all, keeping your business – and more importantly, your employees – thriving and safe is their business.

For more information, please visit us at

Breathe Life Back Into Fire-Damaged Belongings

2/12/2018 (Permalink)

Although fires can be catastrophic, often you can salvage a portion of your personal belongings from the ruins. However, even if your belongings are intact and functional, they may have absorbed stains and odors that can be difficult to get rid of. Many people can even grow ill from the smell of heavy smoke absorbed into belongings, and layers of dirt and ash can, if not cleaned properly, leave a mess everywhere.

That doesn’t mean your belongings are wholly lost. There are a number of options for cleaning and restoring fire-damaged possessions to restore their attractiveness and utility while eliminating that unpleasant burning or smoky stench.

Sterilization and Odor Removal

After a fire, many of your personal belongings may be coated in a patina of soot. While you may associate soot with wood ash, that soot can actually be particulates of plastic or any number of other substances that might pose a safety hazard upon contact. Even if touching the items is safe, the odor alone may be unpleasant enough to warrant getting rid of them. Content cleaning can be tricky in these instances and often involves specialized substances designed to cut through smoke residue, ash, and soot. You may consider hiring professional cleaners instead or using content storage services to set the task aside for later.

Dry-Cleaning for Smoke-Damaged Clothing

While not much can be done to restore fire-damaged clothing, it may be possible to restore clothing that simply suffered from smoke or ash. Smoke can infiltrate clothing fibers to leave behind an unpleasant and seemingly permanent smell, while both ash and smoke can leave stains that are difficult to remove, particularly from more delicate fabrics. Dry-cleaning can do a great deal to restore clothing and remove the effects of smoke and ash, particularly if you have your clothing cleaned by Dallas, TX professionals specializing in restoring smoke-damaged garments.

Visit for more information on commercial fire damage.

Air Duct Cleaning Services

11/26/2017 (Permalink)

Dallas Air Duct Cleaning Services

Knowledge about the potential benefits and possible problems of air duct cleaning is limited. Since conditions in every business is different, it is impossible to generalize about whether or not air duct cleaning in your building would be beneficial.

If no one in your office suffers from allergies or unexplained symptoms or illnesses and if, after a visual inspection of the inside of the ducts, you see no indication that your air ducts are contaminated with large deposits of dust or mold (no musty odor or visible mold growth), having your air ducts cleaned is probably unnecessary. It is normal for the return registers to get dusty as dust-laden air is pulled through the grate. This does not indicate that your air ducts are contaminated with heavy deposits of dust or debris; the registers can be easily vacuumed or removed and cleaned.

Keeping Safe When Facing a Commercial Fire

11/6/2017 (Permalink)

Keeping Safe When Facing a Commercial Fire

Fires are extremely dangerous. An electrical fire can break out causing soot damage and smoke damage. A utility room fire may break out and create all kinds of problems. When dealing with commercial fire damage, it is important to stay as safe as possible. Any business owner wants to make sure that all areas that have fire damage or soot damage do not pose a safety hazard to them or their employees. Fortunately, there are many ways to help make sure and stay safe during a fire. It's imperative to listen to the firefighter during the fire. It's important as well to pay close attention to professional fire restoration companies that know how to help with fire cleanup efforts. Trust is crucial when dealing with issues such as smoke damage and soot damage. Any business owner needs to trust that professional restoration companies know how to cope with fire safely. They also need to make sure that any firefighter can do their job with the right equipment.

Trust Professionals

Professionals are trained to help cope with fire damage and smoke damage. A firefighter knows exactly what to do with a fire truck and a fire hose once inside the space. They know where to place the fire truck so that it can be used effectively to combat the electrical fire or the utility room fire. A firefighter also knows how to position the fire hose so that it can help them with fire suppression methods. Any business owner who is facing commercial fire damage needs to realize that they are in good hands. A professional fire restoration company can help clean up fire damage and soot damage from an electrical fire or utility room fire quickly and efficiently. They know how to turn off the fire sprinkler system so it does not cause any further hazards. They understand that a fire sprinkler system may help with fire damage but it can also create conditions that may create even more problems such as water damage. It's important to trust them to do their job of fire suppression and fire restoration and know they will do it well.

Staying Out of the Way

After commercial fire damage from an electrical fire, the business owner may feel a need to get inside the space and see for themselves immediately what smoke damage exists. It's important to stay out of the way when fire suppression efforts are going on. A fire sprinkler system may still be going on after a utility room fire. The fire sprinkler system may be spewing water that is mixed with ash or chemicals from items that are damaged by the fire. It's best to stay away from the business until basic efforts to combat the problem are resolved. A business owner should let the fire restoration company come in with them to see what needs to be done after the fire. They can help the business owner decide how best to respond safely after commercial fire damage.

Exploring the Damage Safely

When the fire is put out, then the owner can head inside and see what happened to their property. It's best to wear protective clothing such as shoes with heavy soles during an inspection. The business owner can have a look inside initially. However, some areas of their property may still be damaged by the fire and perhaps unsafe to see directly. Safety above all should the foremost consideration. A professional company with years of experience in the field can help make sure the spaces inside are as safe as possible. With their assistance, it's easy to start any clean up methods that are necessary to get all of the spaces inside ready for any employees and clients. They can also help employees safely remove any of their belongings that may have been damaged by the fire.
Visit for more information on commercial fire damage.

Solutions to Commercial Fire Damage

9/11/2017 (Permalink)

Solutions to Commercial Fire Damage

One nightmare that lingers near any physical establishment is commercial fire damage. Let us face facts, where there is fuel, there can exist fire, and for a business just getting off, the last thing on his/her mind is fire restoration, wailing fire trucks and post emergency services offered by fire restoration companies. More common concerns would be fire prevention such as adequate fire sprinkler systems. But the more well-informed a business owner is of this matter, the faster, more efficient he/she will be in dispatching the right services to facilitate this process. Fire restoration can be broken down into six steps;

*Contacting Emergency Services (fire fighters, fire suppression )
*Assessment ( ie. damage caused by electrical fires and utility room fires)
*Tarp and Sealing
*Clean up
*Repair / Renovation

But first, let's examine a few reasons a fire would occur and what to be aware of. When dealing with electrical fires, a business owner should be aware of the quality of wiring in the building. Older buildings might use aluminum wiring, even in the fire sprinkler system. This metal is considered weaker. Be aware of the electrical components of your building. Electrical fires often occur inside walls, making it impossible to detect during the early stages. For this reason, a firefighter will use a thermal imaging camera while inspecting a wall to detect excessive heat.

In addition to electrical fires, utility room fires can pose a threat. Utility room fires occur due to faulty wiring, soft goods left in the laundry room, and clothing left in a dryer. With these components working together, utility room fires can prove to be dangerous and costly, causing soot damage, as well as smoke damage, and fire damage. Having an adequate fire sprinkler system is vital, considering how exposed these fires are, in order to reduce fire damage. However, a well-rounded knowledge of fire prevention, fire damage, and soot damage, although good to have, doesn't always mean a fire won’t occur. Commercial fire damage is a fear experienced by many, which means there should a plan in place.

When dealing with fire restoration, time is of the essence. But it is good to understand that emergency services are a bit more than just a simple fire truck. It is the job of the Fire Department to initiate fire suppression, which is lead by 2-3 firefighters on the ground who will enter the property, pulling a charged fire hose, locate the fire, and from that fire hose, discharge, on average, 300 PSI of water over your property. These fire hoses are fed by a fire truck which is staffed by another firefighter.

The fire truck alone holds up to 1000 gallons of water. This is fire suppression, and it as one would imagine, it is time-sensitive. Water damage from a fire hose, even from a fire sprinkler system, can be stratospheric. But these aren't the only tactics employed by fire departments. Part of the process of fire suppression involves ventilation performed by a team of fire fighters on the roof who will cut several large holes and ventilate the heat, which, if left unattended, will cause smoke damage to your property.

Once fire suppression operations have concluded, a restoration company will perform an assessment, whereby they will examine the fire damage, as well as soot damage, smoke damage, and evaluate the span of how far the damage traveled to provide an accurate cost. Patching the hole in your roof is important because it will cause further damage caused by potential rainfall, adding to the cost of your commercial fire damage, although now, an owner would find him/herself having to deal with water damage.
Soot damage, debris, and smoke damage will leave your property black and charred.

Companies will clean your property to resemble something livable. Recovering from commercial fire damage can be difficult. Some companies will offer debriefing and consultation to help businesses prevent future fires. A firefighter can offer this advice as well.
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